IndiGo Group Booking Procedure

Booking IndiGo group tickets requires going through the airline's group desk rather than the public website. Here is the complete step-by-step procedure.

Step 1: Submit your group travel details

Share the following with us — route (origin and destination), travel date, number of passengers, preferred departure time and class (Economy or Business).

Step 2: Group fare request

We submit a group fare request to IndiGo's group desk. IndiGo typically responds with a group fare within 24–48 working hours.

Step 3: Receive and accept the quote

We share the IndiGo group fare quote with you — total cost, deposit amount and payment timeline. Once you accept, we hold the seats.

Step 4: Pay the deposit

Pay 25–35% of the total group fare to confirm the hold. We provide a payment link or bank transfer details.

Step 5: Submit passenger names

Provide the full names, dates of birth and passport/ID numbers for all passengers. Names must be submitted at least 7 days before travel (earlier is better).

Step 6: Pay the balance

Pay the remaining amount as per the payment schedule (typically 30 days before departure).

Step 7: Receive e-tickets

Once full payment is received and names are confirmed, IndiGo issues e-tickets for all group passengers.

Timeline guide

• Book 45–60 days ahead for the best IndiGo group fares.
• Book 30–45 days ahead for standard domestic routes.
• Avoid booking less than 21 days before travel — fewer seats available at group rates.

What to keep ready before you ask for an IndiGo group quote

• The route, with the airports you prefer (for example Delhi to Goa).
• The travel date, and the return date if it is a round trip. A second date you could accept helps when the first is full.
• The number of passengers, with adults, children and infants counted separately.
• A preferred time of day — morning, afternoon or evening.
• The name and phone number of one person who will decide for the group.

What the group quote contains

The quote is for one flight on one date. It states the fare per passenger, the total, the deposit that holds the seats, the date by which the balance is due and the date by which passenger names must be given. Those dates are set by the airline for that flight, so two groups on different flights can have different deadlines. Read them before you accept, because they decide when money becomes non-refundable.

After you accept the quote

We confirm the hold in writing and send the payment details. Names are sent as they appear on the photo ID each passenger will carry at the airport. Tickets are issued once the balance is paid and the names are accepted, and every passenger gets an e-ticket with the same booking details.

Why a group request is sometimes delayed

• The date falls in a holiday or wedding season, when airlines release fewer group seats.
• The passenger count changes after the request was sent — the airline prices the new count again.
• The group wants passengers on two different flights. Each flight is quoted as its own group.