Airline Group Booking Procedure
Booking airline group tickets is different from individual bookings — it goes through the airline's group desk, not the public website. Here is the complete group booking procedure for any airline.
Step 1: Define your group travel requirements
- Route: departure city and destination city.
- Travel date and preferred departure time.
- Number of passengers (minimum 10).
- Class of travel: Economy or Business.
- Any special requirements: meals, wheelchair, infant seats.
Step 2: Submit a group fare inquiry
Contact us with the above details. We submit a group fare request to the airline's group desk. Response time is typically 24–48 business hours for domestic, 48–72 hours for international airlines.
Step 3: Review and accept the group fare quote
We share the airline's group fare — total cost, deposit amount and payment timeline. If acceptable, we proceed to hold the seats.
Step 4: Pay the deposit
Pay 25–40% of the total group fare. This holds all seats together on the confirmed flight. Seats are not guaranteed until the deposit is paid.
Step 5: Collect and submit passenger details
Gather passenger information — full name (as on passport/ID), date of birth, passport number (for international flights) and contact details. Submit by the airline's name deadline (7–21 days before travel).
Step 6: Pay the balance
Pay the remaining amount as per the payment schedule (typically 30–45 days before departure).
Step 7: Receive e-tickets
Once full payment is confirmed and names are accepted by the airline, e-tickets are issued for all passengers.
Step 8: Travel
All passengers use their individual e-tickets to check in. Group check-in assistance is available on request at most airports.
Key timelines for group booking
- International groups: book 60–90 days in advance.
- Domestic groups (peak season): book 45–60 days in advance.
- Domestic groups (off-peak): book 30–45 days in advance.
- Hajj/Umrah groups: book 3–6 months in advance.
Who books flights as a group
- Companies moving a team to a conference, an offsite or a project site.
- Families and friends travelling to a wedding or a reunion.
- Schools and colleges on a study tour.
- Tour operators, pilgrim groups and sports teams.
Group fare or individual tickets — how to decide
Individual fares change with every seat sold, so ten tickets bought one after another often cost more for the last passengers than the first. A group fare is one price for everyone, held while you collect names and money. It is worth asking for a group quote when the party is ten or more on the same flight, when names are not final yet, or when you need one invoice. When the party is small or the flight is weeks of low demand away, individual tickets can be cheaper — we tell you when that is the case.
What we need from you
- Route and dates.
- Number of adults, children and infants.
- Airline preference, if any, and whether a connection is acceptable.
- Whether the group needs extra baggage, meals or seats together.
What happens next
We ask the airlines that fly the route, compare what comes back and send you the options with their deposit and deadline terms side by side. You choose one, pay the deposit and the seats are held. Names and the balance follow by the dates in the quote, and tickets are issued to every passenger.
More Airline Group Booking pages
Related guides
Frequently Asked Questions
Can I book a group flight directly on the airline's website?
How far in advance should I book group flights?
What if some passengers want to cancel from the group?
Can one group be split across two airlines?
Will the group sit together?
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