✓ Minimum 10 passengers✓ 10–20% group discount✓ Name changes allowed✓ Ad hoc requests accepted
IndiGo Group Booking — Quick Facts
Minimum passengers: 10 (on the same flight and date). Discount: 10–20% below retail fare. Deposit: 10% of total fare to block seats. Balance payment: 14–21 days before departure. Name changes: Allowed up to 24–48 hours before departure. Ad hoc request: Last-minute group request handled directly by IndiGo group sales when standard advance booking timeline cannot be met.
IndiGo Group Booking Policy
Key terms and conditions for IndiGo group travel — all routes, domestic and international
👥
Minimum Group Size
IndiGo defines a group as 10 or more passengers on the same flight and date. Groups of fewer than 10 cannot use the group fare — individual tickets apply.
10 passengers
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Group Fare Discount
IndiGo group fares are typically 10–20% below the lowest individual fare on the same route, with larger discounts for advance bookings (60+ days).
10–20% off
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Deposit to Block Seats
A 10% deposit of the total group fare is required to hold the seat block. Seats are not confirmed until the deposit is received.
10% deposit
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Final Payment Deadline
The balance of the group fare must be paid 14–21 days before the departure date. Late payment may result in seat release.
14–21 days prior
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Name Changes
Passenger names can be changed up to 24–48 hours before departure, typically at low or zero cost. More flexible than individual ticket name changes.
Free or low fee
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Ad Hoc Group Request
Last-minute group requests (within 7 days of departure) submitted directly to IndiGo group sales. Subject to seat availability. Handled case-by-case.
7 days or less
How to Book IndiGo Group Flights
Step-by-step process for travel agents and group organisers
1
Submit Group Request
Share route, travel dates, number of passengers (min 10), class of travel and preferred airlines with your group agent.
2
Receive Quote
The agent contacts IndiGo group sales and returns a group fare quote — usually within 4 business hours for advance bookings.
3
Pay Deposit
Pay 10% deposit to block the seats. Seats are held without names for a period — you submit names later.
4
Submit Names
Upload passenger names and passport/ID details by the deadline (usually 14 days before departure).
5
Pay Balance
Pay remaining 90% of fare 14–21 days before departure. E-tickets issued after full payment.
IndiGo Group Booking vs Individual Tickets
Why group fares make sense for 10+ passengers
Feature
IndiGo Group Booking
Individual Tickets
Minimum pax
10 passengers
1 passenger
Fare type
✓ Net group fare (discounted)
Retail fare
Typical saving
✓ 10–20% below retail
No discount
Seat block
✓ Seats held on deposit
Must pay full upfront
Name changes
✓ Free or low cost
Expensive (₹3,000+)
Seats together
✓ Group seating available
Subject to availability
Invoice
✓ Single group invoice
Individual invoices
Ad hoc requests
✓ Available for urgent bookings
N/A
IndiGo Group Booking FAQ
Top questions about IndiGo group travel
IndiGo requires a minimum of 10 passengers on the same flight and date to qualify for a group booking fare. Groups of 7 passengers do not qualify — the minimum is 10. For groups smaller than 10, individual tickets at standard fares must be purchased separately.
An ad hoc group request in IndiGo is a last-minute or unplanned group booking request submitted outside the standard process — typically within 7 days of departure. It is handled directly by IndiGo's group sales desk and is subject to seat availability. Ad hoc requests cannot always be guaranteed a discounted group fare.
IndiGo group fare is a special discounted airfare for groups of 10+ passengers. It is 10–20% lower than the standard retail fare on the same route. Group fares include benefits like seat-blocking on deposit, flexible name changes, and phased payment. Group fares are only available through authorised travel agents — not directly on IndiGo's consumer website.
IndiGo's group booking login is available only to authorised travel agents registered with IndiGo group sales. Individual travellers cannot access it directly. If you are a travel agent, you can register through IndiGo's group sales team or use a B2B group booking platform. To access group fares as an end customer, contact a registered group booking travel agent.
No. IndiGo's current group policy requires a minimum of 10 passengers to qualify for group fares. A group of 7 passengers must book individual tickets. If your group is close to 10, it may be worth adding passengers or splitting into two separate bookings — consult your travel agent for the best approach.
IndiGo bulk booking (also referred to as group booking) is the same product — a booking for 10+ passengers at a discounted group fare. The term "bulk booking" is used by corporate travel managers and tour operators. It works the same as a group booking: deposit → seat block → names → balance payment → e-tickets.
A group booking is cancelled under its group contract, not under the rules of a normal IndiGo ticket, so there is no single published percentage that applies to every group. The structure is always the same — a deposit holds the seats, the passenger names are due by a set date, the balance falls due before departure, and the cancellation charge rises as the flight gets closer. The exact slabs for your group are written on your quote before you pay. If you already hold a booking, send us the reference and we will send you its terms.
Usually in part, and how much depends on when you cancel. Cancelling well before departure typically returns most of what you have paid less the deposit; cancelling inside the final window before the flight can cost the full fare. Dropping a few passengers from a group is treated differently from cancelling the whole booking and is often possible at a smaller charge. We will tell you the figure for your booking before you commit to cancelling.
IndiGo handles group requests through its group sales desk rather than its normal call centre, and that desk works with registered agents. If you booked through us, contact us directly with your booking reference and we deal with the airline on your behalf — including date changes, name submission and cancellations. If you have not booked yet, ask us for a quote and you will have a named contact from the start.
IndiGo Group Booking Cancellation & Refunds
This is the question we are asked most often after the fare itself, and the honest answer is that a group booking
does not follow the cancellation rules of a normal IndiGo ticket. A group travels on a contract, and
that contract carries its own terms — which is why two groups on the same flight can have different cancellation
slabs.
What is the same for every group is the shape of it:
A deposit holds the seats. It is paid once the fare is agreed and is what converts a quote
into a confirmed booking.
Names come later. You have a deadline to submit the passenger list — this is the main
advantage of a group booking over individual tickets.
The balance falls due before departure, on a date set in the contract.
Cancellation charges tighten as you get closer to the flight. Cancelling months out costs
very little; cancelling inside the final window can cost the fare.
Part-cancellation is usually possible — dropping a few passengers from a group is treated
differently from cancelling the whole booking.
The exact figures — the deposit, the name deadline, the balance date and each cancellation slab — are set for
your group and are stated in writing on the quote before you pay anything. We will not quote you a
percentage here that turns out not to be yours. If you are holding a booking already and want the terms on it,
send us the booking reference and we will send you the exact slab for your contract.
Book IndiGo Group Flights
Get a group fare quote for 10+ passengers. Certified IndiGo group booking agents — fast quotes, flexible payment.