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Air India Express
Group Booking Guide

10+ passengers. Group fares for India–Gulf, India–Southeast Asia and domestic routes. Expert handling of the Air India Express group desk and group tool.

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10Min passengers
10–20%Typical discount
25+India–Gulf routes

What is Air India Express group booking?

Air India Express group booking is a discounted fare arrangement for 10 or more passengers travelling together on the same Air India Express flight and date. Groups receive negotiated fares (typically 10–20% below retail), seats held on a small deposit with the balance due 14–21 days before departure, and flexibility for passenger name changes before the deadline. Bookings are processed through the airline's group desk or via authorised travel agents with access to the Air India Express Group Tool.

Air India Express Group Booking — Key Facts

At-a-glance summary of group booking terms

Minimum Group
10 pax
Same flight & date
Deposit
~10%
Of total group fare
Balance Due
14–21 days
Before departure
Typical Discount
10–20%
Below retail fare
Name Changes
Allowed
Until 14–21 days out
Booking Lead Time
60–90 days
Best for lowest fares

Popular Air India Express Group Routes

Routes most frequently booked for groups — pilgrimage, labour, corporate and family travel

RouteTypePopular ForApprox Group Discount
Kochi – Dubai (COK–DXB)India–GulfLabour groups, corporate12–20%
Mumbai – Dubai (BOM–DXB)India–GulfCorporate, family10–18%
Chennai – Sharjah (MAA–SHJ)India–GulfLabour groups12–20%
Calicut – Dubai (CCJ–DXB)India–GulfLabour, family groups12–22%
Hyderabad – Muscat (HYD–MCT)India–GulfLabour, corporate10–18%
Kochi – Kuala Lumpur (COK–KUL)India–SE AsiaTour groups10–18%

How to Book Air India Express Group Tickets

Step-by-step process through an authorised agent

1
Contact a Group Booking Agent
Request a group fare quote from an authorised agent with access to the Air India Express Group Tool or direct group desk access. Share route, travel date, and number of passengers.
2
Receive Group Fare Quote
Agent submits a group request to Air India Express. The airline responds with a group fare, seat availability, and terms (deposit amount, balance deadline, name change rules).
3
Pay Deposit & Block Seats
Pay approximately 10% deposit to hold the seats at the quoted group fare. Seats are blocked in your group's name pending full passenger details and balance payment.
4
Submit Passenger Names
Provide full names (as per passport), passport numbers and travel documents for all group passengers. Name changes are permitted until 14–21 days before departure.
5
Pay Balance & Receive Tickets
Pay the remaining balance 14–21 days before departure. E-tickets for all passengers are issued and delivered once full payment is confirmed.

Air India Express Group Booking FAQ

Common questions answered

The Air India Express Group Tool is an online portal for authorised travel agents to search availability, request group fares, block seats, manage passenger names, and issue tickets. It is not available to end consumers — access requires agent registration with Air India Express. Your travel agent uses this tool on your behalf.
The minimum group size for Air India Express group bookings is 10 passengers, all travelling on the same flight and date. Groups of fewer than 10 are booked as individual tickets and do not qualify for group fares or group policies.
Yes. Air India Express is a popular choice for Umrah and Hajj pilgrimage groups flying from South India to Saudi Arabia (Jeddah, Medina) and other Gulf destinations. Group bookings for pilgrimages follow the same terms: 10+ passengers, deposit, balance 14–21 days out. Agents experienced in pilgrimage travel can coordinate visa, baggage, and check-in for large pilgrimage groups.
Group fare refund rules are specified in the group contract. Generally: (a) Cancellations 30+ days before departure may receive a partial refund of the balance paid, with deposit forfeited; (b) Cancellations within 14–21 days are usually non-refundable. Individual passengers withdrawing from a group may be replaced by a name change rather than a cancellation to avoid losing the fare.
Air India Express occasionally offers 1 complimentary seat per specified number of paying passengers for very large groups (typically 25–30+). This is subject to route, season, and negotiation with the group desk. Ask your agent to specifically request complimentary seat terms when getting your group quote.

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